Legal
Last updated: March 2026
These Terms of Use (“Terms”) govern your Organisation’s access to and use of the gimmefy platform (“Platform”), operated by gimmefy Labs Pte. Ltd. (“gimmefy”, “we”, “us”), a company incorporated in Singapore.
By executing an Order Form or accessing the Platform, you agree to these Terms on behalf of your Organisation.
“Organisation” means the legal entity that has executed an Order Form with gimmefy.
“Authorised Users” means individuals permitted by the Organisation to access the Platform.
“Order Form” means the executed agreement specifying the services, usage allocation, and fees.
“Content” means any data, text, images, video, audio, or other materials uploaded to or generated through the Platform.
“Brand Vault” means the Organisation’s stored brand identity, guidelines, and contextual data within the Platform.
Access is granted per your Order Form. Your Organisation is responsible for all activity under its account, including managing Authorised Users and their permissions. We do not impose per-seat pricing — add as many users as your Organisation requires.
You must keep login credentials confidential and notify us immediately of any unauthorised access at support@gimmefylabs.com.
You agree not to:
Your Content: You retain all rights to Content you upload. You grant gimmefy a limited licence to process your Content solely to provide the Platform services.
Generated Content: Content generated through the Platform using your inputs belongs to your Organisation, subject to any underlying third-party model licence terms.
Platform IP: gimmefy retains all rights to the Platform, its technology, Maestros, Playbooks, Skills, and other proprietary features.
The Platform integrates multiple third-party AI models. We do not train any AI model on your Content. Your data is not used to improve third-party models. Each AI provider’s terms may apply to generated outputs — we maintain provider agreements that protect your data.
We maintain SOC 2 Type II, ISO 27001, and GDPR-aligned security standards. Data is encrypted in transit (TLS 1.3) and at rest (AES-256). Multi-tenant data isolation is enforced through 470+ Row-Level Security policies. See our Security page and Privacy Policy for full details.
Fees are specified in your Order Form and invoiced accordingly. All fees are non-refundable except as expressly stated in your Order Form. We reserve the right to suspend access for overdue invoices after 30 days written notice.
We target 99.9% uptime for the Platform. Scheduled maintenance windows are communicated in advance. We are not liable for downtime caused by third-party AI provider outages, force majeure events, or your Organisation’s infrastructure.
To the maximum extent permitted by law, gimmefy’s total liability under these Terms shall not exceed the fees paid by your Organisation in the 12 months preceding the claim. We are not liable for indirect, consequential, or punitive damages, including lost profits or data.
Either party may terminate for material breach with 30 days written notice if the breach remains uncured. Upon termination, we will make your Content available for export for 30 days, after which it will be permanently deleted.
These Terms are governed by the laws of Singapore. Any disputes shall be resolved through arbitration administered by the Singapore International Arbitration Centre (SIAC).
We may update these Terms with 30 days notice. Continued use after the notice period constitutes acceptance. Material changes will be communicated via email to your Organisation’s designated contact.
Questions about these Terms? Email us at support@gimmefylabs.com.
gimmefy Labs Pte. Ltd. · Singapore · UEN 202341234A